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  Some errors during the Apple device provisioning process are common. Below, we list these errors and how to resolve them if they occur. 1) Message: "This iPhone/iPad is supervised by another comp...

Starting with iOS 17, for security reasons, it is only possible to configure an MDM profile if theft protection is disabled. If this feature is enabled at the time of installation, you will need to...

  Factory resetting the devices is not mandatory. However, if it is not performed, the client will only have access to a version of the MDM with limited controls — without all the Policy features, ...

BYOD stands for Bring Your Own Device. It is an IT infrastructure concept where employees use their personal devices to perform work-related tasks. Before installing the devices, it is necessary to...

BYOD stands for Bring Your Own Device. It is a concept in IT infrastructure where employees use their personal devices to perform work-related activities. Urmobo supports this model by allowing the...

First, you need to identify which version you want to update to: AFW: Access the policy for the devices that need to be updated. In the second tab ("Policies"), check the option "Force Urmobo updat...

To configure a Chrome OS device, follow the steps outlined in the manual below:https://support.google.com/chrome/a/answer/1360534?hl=en

The only way for a user to recover their password on the portal if they are unable to access the system is by submitting a password recovery request on the login screen of the management portal. It...

If a user encounters issues with their multi-factor authentication and needs to reconfigure their MFA app, it is possible to reset their MFA so the system allows a new setup.To do this, an administ...

To add employees on the Urmobo portal, follow the steps below:  1. Access the Side Menu. 2. Go to Management > Employees. 3. Click the Add button and fill in all the required information.In the Emp...