After installing an application (whether via the Play Store or through an APK), it is necessary to add the package name to the corresponding entity for the app to appear on the Kiosk screen. This procedure is important because, in some cases, the app needs to be installed on the device but should not be visible to the user.
To include the app in the Kiosk, go to the menu “Management > Entities”, select the desired entity, and navigate to the “Kiosk” tab. A simulation of the device screen will be displayed. Click “Add” as shown in the image below:
Next, enter the application's package name in the "Application" field (as shown in the image below) and click "Submit." Finally, click "Save and Send" so the changes are applied and synchronized with the device.
You can also drag the app icons that appear in the left column. These apps are listed in this column when they are added to the policy linked to the entity or in the software catalog.