Pedro Tosta

The only way for a user to recover their password in the portal, if they cannot access the system, is by requesting password recovery directly from the login screen of the management portal.It is n...

If it is necessary to grant access to the administrator password for people who do not have access to the management portal, follow these steps:Access the profile of the desired entity.In the Setti...

Before generating the API access credentials, make sure the user has Environment Manager permissions.To do this:Go to Top Menu > Administration > Users.Locate and open the user's profile.Verify tha...

To find the administrator password, follow the steps below:Go to the Top Menu.Navigate to Operation > Entities.Select the desired entity.Go to the Basic Data section.On the settings page, the admin...

Managing Android Devices Without Android Enterprise (AFW)If Android Enterprise (AFW) enrollment is not an option for your Android device, you can manage it using AOSP, Knox, or Device Owner modes.F...

Configuring an iOS Management ProfileConfiguring a management profile is essential for applying security and management policies to iOS devices. Follow the steps below to complete the setup.Step 1:...

Step 1: Create an Entity Go to the Top Menu. Navigate to Operation > Entities. Click Add, enter a name for the entity, and configure the initial settings as needed. Note: The settings applied to th...

  Step 1 – Authorize Urmobo in Microsoft Entra ID (Azure)The first step in configuring authentication is to authorize Urmobo in your organization's Microsoft Entra ID environment through the Azure ...

Step 1: Allow Urmobo in Google AdminAccess your company’s Google Admin console.Navigate to:Apps > Web and mobile apps (as shown in the image below).After the page loads, click on “Add App” and choo...

Geofence FeatureThe Geofence feature allows you to define a geographic operating area for mobile devices.With this feature, you can:Lock the device when it leaves the specified area.Generate logs w...