To start installing Urmobo on your Windows device, go to the platform at Help and Support > Downloads and download the application.
Step 1: Installing the Client
Navigate to the folder where the file was saved.
Right-click the file and select "Copy as path".
(A path similar to this will be copied:"C:\Users\Urmobo Support\Documents\UrmoboMDM_DESKTOP.msi")Open the Start Menu, search for "CMD", and run the Command Prompt as an administrator.
After opening the Command Prompt (CMD), enter the command below to install the client in silent mode:
msiexec /i "<file_path>" TOKEN="<your_token>" /quiet
If nothing happens when running the command, the Command Prompt is likely not running as administrator. In that case, use the alternative command below:
msiexec /i "<file_path>" TOKEN="<your_token>" /passive
The text highlighted in blue represents the installation file path.
The item in red corresponds to the token, which can be found in your entity.
The yellow highlight indicates that the installation will run in silent mode.
After the installation is complete, open the installed application on your device.
If you prefer to install using the standard mode with the graphical installer, use the command below:
msiexec /i "<file_path>" TOKEN="<your_token>"
After running the command, the first screen of the installer will appear. Click "Next" to continue.
Select the desired installation location or keep the default folder suggested by the installer. Then, click "Next", as shown in the image below:
Wait for the installation to complete.
Important: Some devices may request administrator permission during the process. If the installation does not proceed, check if there is a confirmation window open in the background.
Once finished, click "Close" to exit the installer, and open the newly installed application on your device.
Step 2: Installing the .NET Desktop Runtime
.NET is a required component for the application to function.
Note: If your device does not have the necessary .NET package, you will need to install it. Windows usually detects this automatically and will display a window requesting the download and installation of the component. If this does not happen, you may skip this step.
When Windows detects this need, an installation window will appear automatically. Click "Download" to start the process.
Wait for the download to complete, and on the next screen, click "Install" to proceed.
Step 3: Client Synchronization
After completing the client installation, open the application again and wait for Urmobo to synchronize with the platform.